Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

Mr. Ray Photography & Multi-services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

  • Personal identification information (name, email address, phone number)
  • Billing and payment information
  • Photographs and images provided for our services
  • Communication records and correspondence
  • Website usage data and analytics
  • Device and browser information

How We Use Your Information

  • To provide and improve our photography and digital services
  • To process payments and manage bookings
  • To communicate with you about your orders and services
  • To send promotional materials (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Data Protection Measures

  • SSL encryption for all data transmissions
  • Secure servers with regular security audits
  • Limited access to personal data on a need-to-know basis
  • Regular backup and disaster recovery procedures
  • Compliance with industry security standards
  • Two-factor authentication for sensitive accounts

Information Sharing

  • We do not sell your personal information to third parties
  • Data may be shared with service providers who assist our operations
  • Information may be disclosed when required by law
  • Aggregated, anonymized data may be used for analytics
  • Business transfers may include transfer of user data
  • Partners are bound by confidentiality agreements

Your Rights

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • Data portability - receive your data in a standard format
  • Lodge a complaint with supervisory authorities

Cookies & Tracking

  • We use cookies to enhance your browsing experience
  • Analytics cookies help us understand site usage
  • Functional cookies remember your preferences
  • You can manage cookie settings in your browser
  • Third-party cookies may be used for analytics
  • Disabling cookies may affect site functionality

Data Retention

  • Personal data is retained as long as necessary for services
  • Financial records are kept per legal requirements
  • Photographs are stored for the agreed gallery period
  • You may request data deletion at any time
  • Backup copies may persist for a limited period
  • Anonymized data may be retained for analytics

Contact Us

  • Email: contact@mrrayphotography.com
  • Response time: 24-48 business hours
  • Data Protection Officer available upon request
  • Written requests may be sent to our business address
  • Identity verification may be required for data requests
  • We aim to resolve all privacy concerns promptly

Your trust is our priority. We are committed to maintaining the highest standards of data protection.

Questions about our privacy practices? Contact us at contact@mrrayphotography.com